Reflections by Community Partners of Hong Kong-based Universities on Key Process Variables in Service-Learning: An Exploratory Study

This research study aims to validate the typology of process variables salient in service-learning projects proposed by Snell and Lau (2023) with empirical evidence. The employed a qualitative approach interviewing partner organization representatives (PORs) from 11 local two international community organizations (CPOs), which had history collaboration various four universities based Hong Kong. Our analysis identified five key factors that were perceived be conducive success projects. These positive were: student ownership initiative, roles for PORs their staff; an established collaborative relationship between CPO university; university unit-provided support preparation students; instructor commitment. confirmed several typology, relationships among these identified. Interviewees impeding effective service, including absence some factors, failure align community/CPO needs requirements, insufficient time parameters service. In our discussion findings, we infer possible causal factors. Limitations present are discussed, directions further suggested.